Flowers Truly Help Centre

We want to help you as quickly as possible!

For the quickest response

Chat with the Customer Delight team

You can get instant help via our chat, and a fast resolution from the team.

Chat with us

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Other ways to contact us

Our Customer Delight team is always here for you. Just get in touch using one of the buttons below.

Worried about the quality of your flowers or plant?

You can report a quality issue to us and get an instant automated resolution in minutes. Just click one of the buttons below and fill out the details of your issue.

You'll need:

  • Delivery postcode
  • The order number (if you sent the flowers, this will be in an email. If you received the flowers, it’s on the back of the gift card)
  • Photo(s) of the issue